DDoS Protection

Available on request, Layer 7 covered.

Privacy Policies

Data collected includes billing details, email address and IP addresses used to login. All data may be deleted upon user's termination request as per GDPR.

SLA Policies

All services come with a 100% Uptime SLA. Any downtime, if unannounced, is eligible to be credited back to the client at his request in subscription or credit.

Support Policy

All servers are 100% managed.

Contact Information

Existing clients can open a support ticket through the control panel. For directly opening a ticket via email, please send your questions to support q yggdrasil.ws

Complaints/Abuse

Please send abuse related complaints to abuse q yggdrasil.ws

Mailing Address

ONION NETWORKS LTD.

Kemp House 160 City Road London EC1V 2NX

United Kingdom